Terms and Conditions

Welcome to Blooming Grace. These terms and conditions govern your use of our website and services. By accessing or using our site, you agree to comply with the terms outlined below. If you have any questions, feel free to contact us at [email protected].

1. General Terms

Blooming Grace provides floral services and related products to customers across India. By placing an order on our website, you confirm that you are of legal age to engage in transactions and that the information provided during the order process is accurate and complete. All prices, promotions, and offers on our site are subject to change without notice.

2. Ordering & Payment

Orders can be placed online via our website. Once you submit an order, you will receive a confirmation email outlining the details of your purchase. We accept payments via major credit cards, debit cards, and digital payment platforms. Blooming Grace reserves the right to refuse or cancel any order at our discretion, particularly in cases of inaccurate pricing or product availability.

3. Delivery Policy

Blooming Grace offers multiple delivery options, including standard, express, and same-day delivery services. Please refer to our Delivery Information page for details on the timelines and fees associated with each delivery method. While we strive to deliver your order in the best condition, unforeseen circumstances such as weather, traffic, or product availability may cause delays. In such cases, we will notify you and work to resolve the issue as quickly as possible.

4. Cancellations & Refunds

If you wish to cancel or amend your order, please contact us as soon as possible at [email protected]. Cancellation requests must be made within 24 hours of placing your order. If your order has already been dispatched, we may be unable to process the cancellation. Refunds are available in cases of defective products or delivery errors, subject to review. Please note that same-day deliveries are non-refundable.

5. Product Availability

All products listed on our website are subject to availability. In the event that a specific flower or product is unavailable, we reserve the right to substitute it with an item of equal or greater value. We strive to ensure that product descriptions and images are accurate, but colors and sizes may vary slightly due to natural variations in flowers.

6. Intellectual Property

All content on the Blooming Grace website, including but not limited to images, text, logos, and designs, is the intellectual property of Blooming Grace or its licensors. You may not reproduce, distribute, or otherwise use our content without explicit permission. Any unauthorized use of our content may result in legal action.

7. Limitation of Liability

Blooming Grace strives to provide high-quality products and services, but we cannot be held liable for any indirect, incidental, or consequential damages arising from your use of our website or services. This includes, but is not limited to, delivery delays, incorrect product descriptions, or unauthorized transactions. Our liability is limited to the amount you paid for the product or service in question.

8. Governing Law

These terms and conditions are governed by the laws of India. By using our website and services, you agree to submit to the jurisdiction of the courts located in India for any disputes or claims arising from these terms.

9. Updates to Terms

Blooming Grace reserves the right to update or modify these terms and conditions at any time without prior notice. We encourage you to review this page periodically for any changes. Your continued use of our website and services after any changes are posted constitutes your acceptance of the new terms.

If you have any questions or concerns about these terms, please reach out to us at [email protected]. We are committed to ensuring that your experience with Blooming Grace is positive and transparent.