Privacy policy

At Blooming Grace, we value your trust and are committed to safeguarding your personal information. This privacy policy outlines how we collect, use, and protect your data when you interact with our website, services, and products. By using our website, you consent to the terms outlined in this policy. If you have any questions or concerns, please feel free to contact us at [email protected].

1. Information We Collect

We collect various types of personal information to provide and improve our services. The types of information we may collect include:

• Personal Information: Name, email address, phone number, and mailing address when you place an order, sign up for our newsletter, or contact us for customer support.
• Payment Information: Credit card details and billing address when you make a purchase. We use secure payment gateways to process payments.
• Usage Data: Information about how you interact with our website, including your IP address, browser type, pages visited, and other related data.
• Cookies: Small files stored on your device to enhance your browsing experience and gather usage statistics.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your orders, including sending order confirmations and delivery updates.
• Improving our website's functionality and user experience by analyzing how users navigate our site.
• Providing customer service and responding to your inquiries.
• Sending you marketing communications, such as special offers, discounts, and promotions (with your consent).
• Ensuring the security of our website and preventing fraudulent activities.

3. Sharing Your Information

We respect your privacy and do not sell or share your personal information with third parties, except in the following circumstances:

• With service providers that assist us in processing payments, delivering products, or improving our services. These third-party providers are required to protect your data in accordance with this policy.
• To comply with legal obligations, such as responding to subpoenas or government requests.
• In the event of a merger, acquisition, or sale of assets, your information may be transferred to a new entity, but we will notify you of any changes to this policy.

4. Data Security

We take the security of your personal information seriously. We implement various security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, or disclosure. While we strive to keep your information safe, please understand that no method of transmission over the internet is entirely secure. We recommend using strong passwords and keeping your login details confidential.

5. Your Rights

You have the right to access, update, or delete your personal information at any time. If you would like to review or modify the information we hold about you, please contact us at [email protected]. Additionally, you may opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze site traffic, and provide personalized content. You can manage your cookie settings through your browser, but please note that disabling cookies may affect the functionality of certain parts of our website.

7. Third-Party Links

Our website may contain links to third-party websites. These external sites are not governed by this privacy policy, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a child, we will take steps to delete such information as soon as possible. Parents or guardians who believe their child has provided us with personal information should contact us immediately.

9. Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make updates, we will post the revised policy on this page and update the effective date at the top. We encourage you to review this policy periodically to stay informed about how we protect your data.

10. Contact Us

If you have any questions or concerns about our privacy practices, please don't hesitate to reach out to us at [email protected]. We are here to help and ensure that your experience with Blooming Grace is positive and secure.